SSUI Managing User Access and Authentication

The following options are available for SSUI user access and authentication:

• External authentication - This recommended option offers federated authentication through an identity provider (IDP).

  External authentication allows admins to perform the following activities without submitting tickets:

  • Add and/or remove users.

  • Set the desired authentication method, such as multifactor authentication (MFA) using an app or mobile message.

  • Control user access with role-based access control (RBAC). Initial configuration by the Stibo Systems Support team is required for RBAC, defined below.

• Local authentication - In this option, user accounts are configured locally. Credentials are managed separately and can be used only for the SSUI.

  With this option:

  • You must submit a request in the Stibo Systems Service Portal to add, remove, or update a user. To enable the forget password functionality, include an email address in the request.

  • User accounts cannot be shared. It is mandatory to use MFA through a mobile app.

  • All users have full access to all SSUI functionality. RBAC is not available with this option.