The supported operating systems are:
- Windows Server 2019 64-bit (Standard or Datacenter Edition)
- Windows Server 2016 64-bit (Standard or Datacenter Edition)
Important: Microsoft Windows-based servers are no longer an option for new customers and will be desupported for existing customers starting with the next feature release (v11.0 / Spring 2022). Contact your account manager to review your options for making the transition to a supported platform.
The following accounts are required for a complete STEP installation. The user accounts can either be local accounts (recommended) or domain accounts. The requirements below are valid in both scenarios.
|
User Account Name |
Must Be Member of Group(s) |
Description |
|---|---|---|
oracle |
Administrators Remote Desktop Users |
Account must be created on the database server. This user is the owner of the Oracle database software. If this user does not already exist, it will automatically be created by the installation (local user). |
stibosw |
Administrators Remote Desktop Users |
Account must be created on the application server(s). This user is the owner of the STEP application and HTTP server software. If this user does not already exist, it will automatically be created by the installation (local user). |
Password Properties
Because both users act as logon users for Windows services, it is important that the password does not change or expire. Doing so would prevent the required services from starting.
Single Server Setup
In a single server setup, with the database and application server running on one machine, both accounts must be created. This is often the case for test systems.
As indicated in the table above, there might be more than one application server, such as in the case of a clustered system setup. In these instances, the user account must exist on all application servers.
Service Accounts vs. Logon Accounts
If security policies require separation of service and logon accounts, two separate accounts must be created. The service account password may never expire and must not be changed.
Windows OS Services
The installer package is dependent on the 'Windows Management Instrumentation' Windows Service being enabled and started.